Shipping Policy

Processing Time

All orders are processed within 1 business day. For example, if you place your order on Tuesday, it will be dispatched on Wednesday.

Shipping Within Australia

We ship Australia-wide using Australia Post. Shipping costs are weight-based, and all kits ship for a flat rate of $9.99, even though actual postage may be higher. We cover the difference to keep it affordable for you.

Estimated delivery times:

• Metro areas: 2–3 business days
• Regional areas: 5 business days

Australia Post will send tracking details to your email once your order has been shipped. We also ship to PO Boxes without any restrictions.

Digital Products

Digital downloads (including worksheets and flashcards) are delivered instantly via email after checkout. No shipping charges apply.

International Shipping

We do not currently ship physical products outside of Australia. Digital downloads are available to customers worldwide.

Shipping Issues or Delays

If your order hasn’t arrived within the estimated timeframe, please contact us within 14 days of dispatch. We’ll work with you to resolve the issue promptly.