Do Writeboards Worksheets & Busy Books work with my child's tablet?
Yes, they do! Simply install an app that reads PDF documents, then place our PDF files into the app. Need help? Contact us via phone or email for assistance.
What is the Writeboard made out of?
The Writeboard is durable and designed to withstand years of use in classrooms and homes. Its surface resists staining and shadowing, thanks to our proprietary "secret herbs and spices." Writeboards have been in schools for over 16 years now.
Does the Writeboard scratch?
Yes, surface scratches will appear, however, they will not be visible once the Writeboard is placed over the worksheets. Surface scratches do not affect its functionality.
What markers can be used on a Writeboard?
Most whiteboard markers work well, but we recommend testing markers before purchasing in bulk. Avoid Artline markers for younger children as they may require extra effort to erase.
What crayons can be used on the Writeboard?
Crayola dry-erase crayons are highly recommended. They come with a mitt for cleaning, though adding foam inside a sock can make an even better eraser.
What cleaner should I use to clean the Writeboard?
No chemicals are needed. Use a damp micro-fibre cloth for cleaning, followed by a dry one. These cloths can be machine-washed and reused, making them eco-friendly like our Writeboard.
What is the best way to clean a Writeboard?
My child left whiteboard marker on the Writeboard for weeks; it won't come off. What can I do?
Simply go over the old marker with a new whiteboard marker, then erase as usual.
Can I order if I'm outside Australia?
Yes! We welcome international orders. Please note that digital products are available worldwide, however physical products such as Writeboards and Kits are only available in Australia.
What payment methods do you accept?
We accept all major credit and debit cards and other payment methods available at checkout including buy now pay later options.
Can I use a buy now pay later service?
Buy now pay later options may be available at checkout depending on your location and order value. Simply proceed to checkout to see what's available for your order.
How are digital products delivered?
Digital products are available for instant download immediately after your order is confirmed. No waiting — you'll receive a download link via email straight away.
How long does dispatch take for physical products?
Physical orders are dispatched the next business day via Australia Post. Once dispatched, you'll receive a tracking number so you can follow your order all the way to your door.
Do you offer tracking on physical orders?
Yes! All physical orders are sent with Australia Post tracking, so you can monitor your delivery from dispatch to arrival.
Can I return a physical product?
If your Writeboard or Kit arrives damaged or faulty, please contact us immediately and we will take care of it. All physical products are covered under Australian Consumer Law, which guarantees your right to a remedy. Once we've assessed your claim, we will arrange a replacement or refund for you.
What if I ordered the wrong item?
Please contact us as soon as possible if you've ordered the wrong product. If your order hasn't been dispatched yet, we'll do our best to make a change. Unfortunately we're unable to accept returns for change of mind on physical products once dispatched.
Can I get a refund on digital products?
Refunds are not offered for digital products. However, Writeboards guarantees the accuracy of State-specific worksheets and ensures they use the correct fonts.
What if there's a mistake in the worksheets I purchased?
Contact Writeboards immediately. We will correct the error and send you the updated version free of charge.
Do I need a special program to open the worksheets I downloaded?
Yes, you'll need Adobe Acrobat Reader, a free program. Click here for the download link. Be sure to deselect optional offers if you already have computer security software.
How do I open a zipped file?
Which state font is right for my child?
Each Australian state and territory uses a different handwriting style in schools. It's important to choose resources that match your child's school font to avoid confusion. Simply select your state or territory when browsing our kits or worksheets and we'll show you the right resources.
What age is the Writeboard suitable for?
Writeboards are designed for children aged 3–9, covering early learning through to primary school. Our kits are grouped by age and learning stage to make it easy to find the right fit for your child.
Can teachers or schools order in bulk?
Yes! We supply schools, childcare centres, tutors, and occupational therapists across Australia. Please contact us directly to discuss bulk pricing and ordering options.
Is GST included in the advertised price?
Yes, all prices include GST.
Do you offer a warranty on the Writeboard?
No, we do not offer a warranty. However, Writeboards have been in classrooms for over 16 years with no staining or shadowing, proving their durability.
How is my personal information used?
We take your privacy seriously. Your personal information is used only to process your order and communicate with you about your purchase. We do not sell or share your data with third parties. Please refer to our Privacy Policy for full details.
How do I change the currency for other countries?
Scroll to the bottom of any page and select your desired currency. If your currency isn't listed, contact us, and we'll add it.
How long does Writeboards Copyright last?
All downloads are protected by Writeboards Copyright while we are in business and continue to trade, extending to 2050 and beyond. If we sell the business, copyright protection transfers to the new owner. Breaching copyright will result in legal action.
